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Privacy Policy

Effective Date: 15 October 2026

Website: https://blupurseresidency.com/

Blupurse Residency respects your privacy and is committed to protecting the personal information you provide through our website, room reservation system, contact forms, and other communication channels.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Business Name: [Enter your registered business or legal entity name]

Business Address: [Enter your complete business address]

Email: [Enter your official business email address]

Phone: +91 98765 43210

1. Information We Collect

We may collect the following information when you visit our website, contact us, or make a reservation:

  • Personal details, including your name, email address, and phone number.

  • Booking details, including check-in date, check-out date, selected room, number of guests, and special requests.

  • Enquiry details submitted through our contact forms, email, telephone, or WhatsApp.

  • Payment-related information, including transaction references, payment status, amount paid, and booking payment records.

  • Technical information, such as browser type, device information, IP address, cookies, and website usage data, where applicable.

Please do not submit card PINs, CVVs, UPI PINs, banking passwords, or other confidential payment credentials through our contact forms or email.

2. How We Use Your Information

We use the information collected to:

  • Manage and confirm room reservations.

  • Check room availability and provide booking information.

  • Process and verify payments.

  • Send booking confirmations and reservation updates.

  • Respond to enquiries, special requests, and customer support requests.

  • Communicate important information relating to your stay.

  • Maintain booking, transaction, accounting, and business records.

  • Improve website performance, security, and customer experience.

  • Meet applicable legal and regulatory requirements.

Marketing communications will be sent only where appropriate consent or another lawful basis exists.

3. Online Payments

Our website may use Razorpay or another authorized payment service provider to process online payments.

Payment information may be collected directly by the payment provider through its payment interface and processed according to its applicable terms, privacy policy, and security procedures.

We may receive payment confirmation, transaction references, payment status, and other information necessary to manage your booking.

We do not intend to store complete payment card credentials, CVVs, UPI PINs, or banking passwords on our website.

4. Sharing of Information

We may share relevant information with service providers where necessary to operate our business, including:

  • Payment gateways and payment processors.

  • Website hosting and security providers.

  • Booking management and communication service providers.

  • Technical support providers.

  • Government authorities, regulators, or legal advisers where required by law.

We share information only as reasonably necessary for the relevant purpose. We do not sell your personal information to third parties.

Third-party service providers may process information under their own terms and privacy policies.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to maintain essential functionality, remember preferences, improve performance, and understand website usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where analytics or advertising tools are used, they will be subject to applicable consent requirements and relevant third-party policies.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to manage bookings, provide customer support, maintain business and accounting records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete or anonymize it where appropriate and legally permitted.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information.

You may also raise concerns about how your information is processed or withdraw consent where processing is based on consent.

Some information may need to be retained to meet legal, accounting, security, or contractual requirements.

For privacy-related requests, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, maps, or social media platforms.

We are not responsible for the privacy practices of third-party websites that we do not operate. Please review their respective privacy policies before sharing information with them.

10. Children’s Privacy

Where a booking involves children, the relevant information should be provided by a parent, legal guardian, or authorized adult where appropriate.

We do not knowingly collect children’s personal information for unrelated purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, website, or legal obligations.

Any updated version will be published on this page with its effective date.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Blupurse Residency

Location: Tirunelveli, Tamil Nadu, India

Phone: +91 98765 43210

WhatsApp: +91 98765 43211

Email: [Enter your official business email address]

Business Address: [Enter your complete business address]

Registered Business Name: [Enter your registered business or legal entity name]